This page will be updated as new information is released, it is meant as a general summary of what is currently happening with all funerals. In the event that we are caring for a family whose loved one has passed away from Coronavirus, we will speak to the family individually if any special measures are required.
Each family we are looking after will be updated if anything changes that will directly affect them.
It is a strange world that we are living in at this time, and many normal practices have had to be suspended or adapted in order to fight this virus, unfortunately funerals are included in this.
We are following government advice and advising that all those that fall into groups identified as 'at risk' do not attend services, as hard as this will be, in some cases this may well include family members. All services should be planned as small private events, if people continue to ignore the guidance being given, it is likely that eventually attended services will not take place at all, which is not what we want for families, so please follow guidelines
We will discuss with each family individually what we feel has a realistic possibility of taking place, although this is of course outside our control and will need to be amended if guidance changes.
As with many companies, the self-isolation recommendations are having an impact on us, some staff are no longer at work, others working from home. Due to this we are asking that wherever possible, arrangements are made by phone/video link, paperwork will then be posted or emailed as necessary. Where absolutely essential, we can receive people at our premises, by prior arrangement only, with a maximum of 2 people attending, subject to existing self-isolation recommendations.
When discussing services with ministers/celebrants, in almost all cases this will now be done by phone and email.
Church of England, Scotland and Wales and many Catholic Diocese have stopped taking services and have closed until further notice. Cemeteries and crematoria are currently reviewing how they will handle large gatherings.
An increasing number of florists are finding it difficult to source flowers for floral tributes. If you would like them, we may not be able to supply specific requests.
An issue we are encountering across all services, both religious and non-religious, is a lack clergy/celebrants able to lead them, partly due to the impact of the government guidelines, and partly due to those able to lead services taking on so many, as time goes on this will get harder and harder. If families are wanting to have a minister/celebrant lead the service, we are asking them to be flexible in their requirements.
We all want the best for grieving families and are working hard to provide the best service possible.